Fenagh Engineering & Testing's Adoption of elas™ for Operational Excellence

Introduction

Fenagh Engineering & Testing, a leading provider of construction testing and inspection services, has built its reputation on delivering high-quality, timely, and reliable results across a national and global footprint. As Fenagh expanded across the United States and into international markets, it became evident that an advanced enterprise-level solution was necessary to streamline operations, enhance efficiency, and support its growing professional services team. This need led to the adoption of elas™, a robust digital solution tailored to meet the complex demands of engineering and testing firms.

Challenges Before elas™ Implementation

Prior to integrating elas™, Fenagh faced several operational challenges:

• Fragmented Workflow Management: Multiple teams working across different locations had difficulty coordinating tasks, leading to inefficiencies in reporting and project tracking.
• Manual Data Entry: Paper-based processes and standalone spreadsheets resulted in delays, inconsistencies, and errors in data collection and analysis.
• Scalability Issues: As Fenagh expanded, its previous systems struggled to support the growing number of users and projects.
• Compliance & Reporting: Ensuring compliance with industry regulations and maintaining real-time access to project data was a cumbersome process.

The elas™ Solution

Fenagh adopted elas™ to address these challenges, leveraging its advanced features to enhance operations across multiple service lines. Key functionalities that transformed Fenagh’s workflow included:

• Centralized Project Management: elas™ provided an integrated platform where project managers, field technicians, and administrative staff could collaborate seamlessly, reducing project turnaround times.
• Automated Reporting & Data Analytics: With elas™, Fenagh streamlined test result reporting, reducing manual errors and enabling real-time data insights for clients.
• Scalable User Management: elas™ supported over 250 users across 13+ U.S. offices and the Dublin international operation, allowing for scalable team collaboration.
• Enhanced Mobile Access: Field technicians could input test results on-site using elas™’ mobile-friendly interface, accelerating data availability for clients.
• Regulatory Compliance & Documentation: elas™ ensured that all documentation met industry standards, making audits and compliance reporting more efficient.

Key Performance Indicators (KPIs) and Results

Since the adoption of elas™, Fenagh has observed significant improvements in several key performance areas:

• Operational Efficiency: A 35% reduction in administrative workload, allowing engineers and technicians to focus more on service delivery.
• Project Turnaround Time: Reporting and documentation processes have become 40% faster, ensuring clients receive results in a timely manner.
• Error Reduction: Automation has led to a 95% decrease in data entry errors, enhancing the accuracy of test results and compliance reporting.
• Client Satisfaction: The efficiency gains and improved reporting accuracy have contributed to a 40% increase in client satisfaction scores.
• Global Expansion Support: elas™ has facilitated seamless integration of Fenagh’s international operations, ensuring standardized processes across all locations.

Conclusion

By implementing elas™, Fenagh Engineering & Testing has successfully modernized its operations, supporting its growth from a national leader to a globally recognized firm. The platform’s ability to centralize data, automate workflows, and enhance real-time collaboration has driven significant efficiency improvements, allowing Fenagh to continue delivering top-tier engineering and testing services at scale. As Fenagh continues to expand, elas™ remains a critical tool in ensuring operational excellence and sustained business success.

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